ORDERING & PAYMENT INFORMATION
How do I place an order?
Once you choose your sign, customize your sign (if applicable) and add it to your shopping cart, you can immediately purchase through our easy-to-use self-checkout system. Don’t see the sign type or design template you are looking for? No problem. Contact us anytime and we will help you get the sign you need.
What happens after I order my sign?
Once you check out, your design is immediately scheduled to be produced, and fabricated. When the production is complete, we carry out additional checks to verify the quality and then send it on to shipping where it is hand-wrapped and packaged to be shipped to you.
Can I change an order?
If you need to change an order that you’ve already placed, please email us immediately. We’ll stop the presses and make the requested changes.
How do I cancel an order?
You have 24 hours to cancel a custom order. After that time, your custom sign is already into the printing process so cancellation becomes difficult.
What types of payment do you accept?
At this time, we accept Visa and Mastercard credit cards through our online checkout. We also accept payments via Paypal and Apple Pay.
Is my credit card information secure?
Absolutely. We’re very serious about protecting your private information. Decamoda.com is enrolled in Trustwave’s Trusted Commerce program to validate compliance with the Payment Card Industry Data Security Standard (PCI DSS) mandated by all the major credit card associations, as well as secured by a Blue Host Web Server Certificate.
Are US State taxes charged?
As we are based in the Republic of Ireland, we do not charge US State taxes.
How do I get another copy of my receipt?
Once your place an order, a pdf invoice will be emailed to you. You can also log in to your account and see your order history. If you did not receive your invoice, send us an email and we’ll send you a new copy right away.